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Survey!

How likely are you to recommend these services to a family member or friend?

1 (Not at all likely)

5 (Extremely likely)

Overall, how satisfied or dissatisfied are you with the services?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

How effective is the website at resolving customer concerns?

Extremely effective

Very effective

Somewhat effective

Not so effective

Not at all effective

How satisfied are you with the look and feel of this website?

1 (Not at all satisfied)

5 (Extremely satisfied)

How interested are you in receiving electronic updates on our services?

1 (Not at all interested)

5 (Extremely interested)

Did it take you more or less time than you expected to find what you were looking for on our website?

A lot less time

A little less time

About what I expected

A little more time

A lot more time

How much time did it take us to address your questions and concerns or receive and appointment?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

Do you have any other comment, question or concerns ?